CREAIONX • OFFICIAL POLICY

REFUND & CANCELLATION POLICY

Country-specific refund and payment treatment for both the United States and Pakistan.

LAST UPDATED: SEPTEMBER 4, 2026

1. UNITED STATES FREE ENTRY

The USA Sweepstakes provides a free method of entry. A free entry does not involve an entry payment and therefore does not ordinarily create an entry-payment refund issue.

2. USA SEPARATE PURCHASES

A separate USA purchase is not required to enter or win. Any refund rights associated with a separate purchase are governed by the applicable purchase terms and applicable law.

3. FAILURE TO WIN

Failure to win a prize does not itself create a right to a refund in either country.

4. PAKISTAN POOL PROTECTION

If the announced Pakistan prize pool cannot be distributed in accordance with the stated campaign terms, eligible affected entries will be subject to reversal or refund under the applicable process.

5. PAKISTAN REFUND VERIFICATION

CREAIONX may verify the participant, ticket, payment, transaction reference and relevant entry information before processing a Pakistan refund or reversal.

6. DUPLICATE OR MISTAKEN PAYMENTS

Pakistan participants who believe a duplicate or mistaken transaction occurred should contact official support and provide relevant payment evidence.

7. FRAUDULENT REQUESTS

Requests involving fabricated payment records, manipulation or attempts to obtain duplicate reimbursement may be rejected.

8. PROCESSING

Refund processing time may depend on verification requirements, payment-provider procedures and the number of affected transactions.